AI Voice Agent for Healthcare

Empathetic AI for Better Patient Outcomes

Our voice agent understands the nuances of healthcare communication.

Empathetic Patient Communication

Engages patients with a natural, understanding, and patient tone, crucial for healthcare interactions.

EHR & Calendar Integration

Syncs with your Electronic Health Record (EHR) and calendar systems to manage appointments seamlessly.

Secure Call Documentation

HIPAA-compliant transcription and summarization for every call, logged securely for your records.

Automate Your Clinic's Workflow

From intake to follow-up, our Voice AI handles key patient touchpoints.

24/7 Appointment Scheduling

Let patients book, reschedule, or cancel appointments anytime, day or night, without staff intervention.

Automated Patient Reminders

Drastically reduce no-shows by sending automated, interactive voice reminders for appointments and procedures.

Patient Intake & Pre-registration

Collect patient demographics, insurance details, and medical history over the phone before their visit.

Post-Discharge Follow-Up

Automate routine post-discharge calls to check on patient recovery and medication adherence, flagging at-risk patients for follow-up.

Prescription Refill Requests

Efficiently manage inbound refill requests, verifying patient and medication details before forwarding to the pharmacy.

Answering Common Questions

Free up your front desk by letting the AI answer routine questions about office hours, location, and insurance.

Security & HIPAA Compliance

We understand that protecting patient health information (PHI) is your highest priority. Our platform is architected with security and compliance at its core.

Business Associate Agreement (BAA): We readily sign BAAs to ensure our shared responsibility under HIPAA.
Data Encryption: All data, including call recordings and transcripts, is encrypted both in transit and at rest.
Secure Infrastructure: Built on secure, SOC 2 compliant cloud infrastructure to safeguard patient data.

Healthcare Voice AI Questions

Is this solution fully HIPAA compliant?

Yes. We are committed to protecting patient privacy. Our solution is designed to be HIPAA compliant, and we will sign a Business Associate Agreement (BAA) with your practice. All data is encrypted and handled according to strict security protocols.

Can the AI integrate with our EHR or Practice Management System?

Absolutely. We offer integrations with many leading EHR and Practice Management Systems. This allows the AI to book appointments directly into your existing schedules and log call information, creating a seamless workflow for your staff. Contact us to discuss your specific system.

How does the AI handle specific medical questions?

Our AI is strictly for administrative tasks and is trained *not* to provide any medical advice. If a patient asks a clinical question or describes urgent symptoms, the AI is programmed to immediately and seamlessly transfer the call to a licensed professional or designated staff member at your practice.

What happens if a patient becomes distressed or angry?

The AI is equipped with sentiment analysis. It can detect tones of frustration, distress, or anger in a patient's voice. If it detects a negative sentiment, it will immediately offer a warm transfer to a live person, ensuring patients always feel heard and supported.