Cutting-Edge Voice AI

AI Voice Agent for BPO & Call Centers

Empower your agents, automate routine inquiries, and scale operations efficiently with human-like AI voice technology.

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A Voice That Optimizes Operations

Our AI voice agent is a powerful tool for BPO and Call Centers, enhancing efficiency and customer satisfaction.

Automated Tier-1 Support

Handle common inquiries, FAQs, and routine tasks, freeing up human agents for complex issues.

Intelligent Call Routing

Accurately identify caller intent and route calls to the most appropriate human agent or department.

Post-Call Summaries & Analytics

Automatically generate call transcripts and summaries, providing valuable insights for agent training and performance.

Launch Your Agent in 3 Simple Steps

1

Define Call Flows

Outline the types of inquiries, desired responses, and escalation paths for your AI agent.

2

Integrate Knowledge Bases

Connect your existing FAQs, CRM, or knowledge articles for comprehensive AI responses.

3

Deploy & Monitor

Assign a phone number, deploy your AI, and monitor performance with detailed analytics.

Revolutionizing Customer Interactions for BPO & Call Centers

Our versatile voice AI handles diverse tasks, allowing your human agents to focus on high-value interactions.

Inbound Customer Support

Automate responses to common questions, order status inquiries, and basic troubleshooting.

Outbound Collections & Reminders

Automate payment reminders, overdue notices, and initial collections calls with a empathetic tone.

Lead Qualification & Sales

Pre-qualify leads, gather customer interest, and even handle simple sales transactions.

Survey & Feedback Collection

Conduct automated post-interaction surveys to gather customer feedback and measure satisfaction.

Plans That Speak to Your Needs

Simple, transparent pricing. Pay for what you use.

Growth

For smaller BPOs or teams automating basic inquiries.

$149/mo

  • 500 AI Call Minutes / mo
  • 1 Dedicated Phone Number
  • Basic CRM Integration
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Performance

Most Popular

For medium to large BPOs handling diverse call types.

$399/mo

  • 2,000 AI Call Minutes / mo
  • 5 Dedicated Phone Numbers
  • Advanced CRM/Helpdesk Integration
  • Priority Support
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Enterprise

Custom solutions for large-scale BPO operations and global call centers.

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  • Everything in Performance, plus:
  • Custom Voice Cloning
  • Dedicated Account Manager
Contact Sales

Your Voice AI Questions

How does SyncFlo Ai improve agent efficiency in a BPO setting?

By automating routine inquiries and providing instant answers to common questions, our AI frees up human agents to focus on more complex, high-value interactions. This reduces average handling time (AHT) and allows agents to serve more customers effectively.

Can the AI handle multiple languages and accents?

Our AI is continuously expanding its language capabilities. While English (with various accents) is fully supported, we are actively developing support for additional languages to cater to diverse customer bases in global BPO operations.

How does the AI ensure seamless transfers to human agents?

The AI is designed to recognize when an inquiry requires human intervention. It can seamlessly transfer the call to the appropriate human agent, providing a full transcript and summary of the conversation so the agent has all the necessary context to assist the customer without repetition.

Can the AI assist with outbound campaigns like collections or surveys?

Absolutely. Our AI can be configured for various outbound campaigns, including automated payment reminders, overdue account notifications, customer satisfaction surveys, and even initial lead qualification calls, handling large volumes efficiently and compliantly.